Careers
WORKING AT FRANK & EILEEN
Welcome to our Irish Cottage in sunny Los Angeles, CA! Walking through this bright & airy space, you’ll find a team composed of the most hard-working, supportive and dedicated lasses & lads you’ll ever meet. Inspired by our core values of love, friendship and loyalty, we live by the quote “kill them with kindness” and thrive in a family environment. Expect to see plenty of high fives, epic birthday celebrations and meetings spent over Irish tea.
As a family member at Frank & Eileen, you can anticipate...
- Medical Insurance
- 401(k) & Retirement Planning
- Paid time off and annual holidays
- A clothing allowance
- Flexible work hours
- Potential annual bonus and merit increases
- Opportunity for advancement and growth
We're Growing!
now hiring for the following
open positions
Leading Objective:
Consistently manage the brand’s success through the demonstration of entrepreneurial vision, purpose and drive and execution of short and long-term marketing strategies.
Objectives:
Brand Management
- Develop an integrated strategy to continue to build on the brand’s success across earned channels, including social media, PR, events, influencer, experiential and partnerships
- Initiate and develop strategic brand and influencer partnerships
- Manage agencies, such as brand, PR, Digital, Social, Event Planners, and Creative
Social Media
- Build and manage a multi-channel social strategy that incorporates thoughtful, aggressive plans for each channel, taking inventory of the existing channels and handles, and considering proactive and reactive approaches
- Oversee day-to-day content creation for social media channels, including strategy, production, and community engagement
- Determine ideal social KPIs, monitor performance, optimize content and its distribution in real time
- Examine, gather, and report on data and insights from multiple sources and uplevel findings and recommendations for how we intend to leverage insights to improve
Strategic Operations
- Understand customer needs and segments, and be the voice of the customer within the organization
- Identify trends and opportunities, brand tracking and research, and performance reporting
- Partner closely with digital marketing team to co-create marketing calendar and maximize impact of branded content through paid distribution
- Partner closely with creative team to define and execute on all collateral needed
- Partner with Wholesale team to support and grow the business
Leading Objective:
The ideal candidate will create engaging and brand-appropriate content through a diverse set of creative services including (but not limited to); graphic design, creative ideation, photoshoot production, photo retouching, copywriting, etc.
Objectives:
- Create inspiring, on brand layouts and graphic solutions for Frank & Eileen website and marketing, in both print and digital formats on a daily basis.
- Retouch and color correct images under tight deadlines as needed.
- Manage freelance retouchers by providing image selects and clear direction (such as tone, skin and clothing retouching, and final file output) as well as review all final images before they're handed off to the e-commerce team for final upload.
- Ideate campaign photoshoots by providing mood boards and clear concepts.
- Photograph flat lays in-studio, using guidelines provided.
- Plan email marketing calendar with team and asses needs for assets to produce daily email campaigns.
- Support wholesale team with creative requests as needed.
- Develop visual concepts for photo shoots, website updates, marketing campaigns and packaging by providing detailed creative decks to submit and present to team.
- Assist in the retouching of Editorial / E-Commerce Campaign Photography.
- Responsible for organizing, naming assets, and final photography quality control and passing finalized digital assets to appropriate team members.
Attributes & Objectives Completed:
- Bachelor’s degree required, Graphic Design degree preferred.
- 3-8 years amount of years of experience as a Graphic Designer or Art Director or in related field.
- Expert Photoshop skills. You know your way around: Art boards, Camera Raw, masking, smart objects, adjustment layers, slicing, and sizing images for multiple usages.
- Refined sense of typography with knowledge of proper kerning, tracking, copy hierarchy.
- You're a self-starter, a multi-tasker, and have an entrepreneurial spirit.
- Strong ability to collaborate.
- Experience using project management apps such as Asana and AirTable.
- Understand overall printing process.
- Expert in Adobe Creative Suite. Capture One, Sketch and XD a huge plus.
- Organizational and time management skills are essential as well as the ability to multi-task and work on multiple projects simultaneously to meet deadlines.
- Ability to react quickly with a strong sense of urgency.
- Strong determined work ethic, keen eye for detail and a penchant for learning.
- Ability to juggle multiple tasks while swift to adapt to new projects.
- Extraordinary organizational skills.
- A positive attitude and a strong sense of accountability in one’s work.
- Efficient — Always looking for areas to streamline, improve, and evolve.
Before we get into the nitty gritty here you should start by asking yourself a few questions:
- Are you hungry, with a fire in your belly, and ready to prove yourself as a leader in community engagement?
- Do you LIVE for taking brand followings from 100 to 300 to 300,000 overnight?
- Did you post on social media 12 times before your coffee this morning?
- Do you dream of working for a brand making a difference for women, by women every single day?
If you’ve answered an enthusiastic and tireless yes to all, then keep reading...this could be your dream job ;)
Leading Objective:
The Community Builder is responsible for building the Frank & Eileen community from the ground up on all social media channels, strategically working with brand content across all social networks while evolving our storytelling, increasing our earned media marketing efforts while maximizing our social voice and continually increasing our community engagement and loyalty.
Objectives:
- Be the voice of Frank & Eileen communicating directly with customer care inquires and answer all their questions
- Implement social media strategy to align with business goals
- Develop, edit, and post engaging content daily
- Build, grow and manage the online community
- Engages with customers and fans, and uses social media and live events to help increase brand loyalty
- Communicate with followers, respond to questions on social platforms
- Oversee social media account designs and adhere to brand guidelines
- Implement and manager influencer outreach program
- Organize and participate in events to build brand awareness
- Make sure brand voice is carried out across all social channels
- Report on all social media analytics and deliver standard analysis and reporting to posts and campaigns
- Manage content calendar
- Build relationships with customers, potential customers, industry professionals and influencers
- Stay up-to-date with digital technology trends
- Represent the core values of Frank & Eileen, and act as a brand ambassador
- Communicate our goals and initiatives effectively both internally and externally
Attributes & Objectives Completed:
- A brand cheerleader who loves and learns our product inside and out
- Able to roll up their sleeves and hit the ground running
- An insatiable obsession with the ever-changing landscape of social distribution, community-building, and subscription growth.
- The ability to moderate online and offline conversations with our community
- Excellent writing and verbal communication skills
- Bachelor’s degree required (Journalism or Digital Marketing majors preferred)
- Direct social media and content production experience with a DTC brand
- Knowledge and awareness of competitors and industry trends
- Organizational and time management skills are essential as well as the ability to multi-task and work on multiple projects simultaneously to meet deadlines
- Ability to react quickly with a strong sense of urgency
- Strong determined work ethic, keen eye for detail and a penchant for learning
- Ability to juggle multiple tasks while swift to adapt to new projects
- Extraordinary organizational skills
- A high level of integrity in all that you do, in and out of work
- Ability to collaborate and encourage collaboration among team members
- Functions best in a tight-knit community setting
- A natural sense of entrepreneurship and a can-do attitude
- A positive attitude and a strong sense of accountability in one’s work
- Efficiency — Always looking for areas to streamline, improve, and evolve
-Are you hungry, with a burn in your belly, and ready to prove yourself as a leader in community engagement?
-Do you LIVE for taking brand followings from 100 to 300 to 300,000 overnight?
-Did you post on social media 12 times before your coffee this morning?
-Do you dream of working for a brand making a difference for women, by women every single day?
-Are you ready to #rollupyoursleeves and #conquertheday?
If you’ve answered an enthusiastic and tireless yes to all, then keep reading...this could be your dream job ;)
Leading Objective:
The Community Builder is responsible for building the Grayson community from the ground up on all social media channels, strategically working with brand content across all social networks while evolving our storytelling, increasing our earned media marketing efforts while maximizing our social voice and continually increasing our community engagement and loyalty.
Objectives:
-Be the voice of Grayson communicating directly with customer care inquires and answer all their questions.
-Implement social media strategy to align with business goals.
-Develop, edit, and post engaging content daily.
-Build, grow and manage Grayson’s online community.
-Engages with customers and fans, and uses social media and live events to help increase brand loyalty.
-Communicate with followers, respond to questions on social platforms.
-Oversee social media account designs and adhere to brand guidelines.
-Implement and manager influencer outreach program.
-Organize and participate in events to build brand awareness.
-Make sure brand voice is carried out across all social channels.
-Report on all social media analytics and deliver standard analysis and reporting to posts and campaigns.
-Mange content calendar.
-Build relationships with customers, potential customers, industry professionals and influencers.
-Stay up-to-date with digital technology trends.
-Represent the core values of Frank & Eileen, and act as a brand ambassador.
-Communicate our goals and initiatives effectively both internally and externally.
Attributes & Objectives Completed:
-A brand cheerleader who loves and learns our product inside and out.
-Able to roll up their sleeves and hit the ground running.
-An insatiable obsession with the ever-changing landscape of social distribution, community-building, and subscription growth.
-The ability to moderate online and offline conversations with our community.
-Excellent writing and verbal communication skills.
-Bachelor’s degree required (Journalism or Digital Marketing majors preferred).
-Direct social media and content production experience with a DTC brand.
-Knowledge and awareness of competitors and industry trends.
-Organizational and time management skills are essential as well as the ability to multi-task and work on multiple projects simultaneously to meet deadlines.
-Ability to react quickly with a strong sense of urgency.
-Strong determined work ethic, keen eye for detail and a penchant for learning.
-Ability to juggle multiple tasks while swift to adapt to new projects.
-Extraordinary organizational skills.
-A high level of integrity in all that you do, in and out of work.
-Ability to collaborate and encourage collaboration among team members.
-Functions best in a tight-knit community setting.
-A natural sense of entrepreneurship and a can-do attitude.
-A positive attitude and a strong sense of accountability in one’s work.
-Efficiency — Always looking for areas to streamline, improve, and evolve.
The ideal candidate will be responsible for leading an unparalleled, luxury customer experience. You will be the voice of Frank & Eileen and Grayson, tasked with communicating directly with our highly educated and exceedingly loyal customer base through both verbal and written communication in a fast-paced omni-channel, startup environment.
Objectives:
- Be highly personable and hold conversations with all types of clientele, leaving them with a personalized customer service experience.
- Troubleshoot and resolve customer issues, with grace and efficiency.
- Gain and maintain a thorough understanding of product line and company voice.
- Maintain and establish reporting, tracking, and systems, establishing regular KPI reporting to company for all objectives.
- Represent the core values of Frank & Eileen, and act as a brand ambassador.
- Manage + track all customer care questions across email, chat and incoming calls.
- Master our backend systems with the goal to provide our customers with a consistent voice across all touch-points.
- Identify pain-points in customer’s online journey.
- Identify and grow relationships with VIP customers.
- Create on-brand packages and content for customers and VIPs.
- Represent the core values of Frank & Eileen, and act as a brand ambassador. Communicate our goals and initiatives effectively both internally and externally.
Attributes & Objectives Completed:
- 2+ years of omnichannel customer service in a like-minded environment (luxury, both wholesale and DTC)
- Working knowledge of: Microsoft OS, Shopify, Full Circle (or other ERP system) and Olark (or other web-based chat service)
- Proven success in a customer service/clienteling environment
- Amazing verbal and written skills
- Ability to speak more than one language a plus
- Organizational and time management skills are essential as well as the ability to multi-task and work on multiple projects simultaneously to meet deadlines
- Ability to react quickly with a strong sense of urgency
- Strong determined work ethic, keen eye for detail and a penchant for learning
- Ability to juggle multiple tasks while swift to adapt to new projects
- Extraordinary organizational skills
- A high level of integrity in all that you do, in and out of work
- Ability to collaborate and encourage collaboration among team members
- Functions best in a tight-knit community setting
- A natural sense of entrepreneurship and a can-do attitude
- A positive attitude and a strong sense of accountability in one’s work
- Efficiency — Always looking for areas to streamline, improve, and evolve.
- Are you hungry and ready to prove yourself in a fast-paced environment? - Did you post on social media 12 times before your coffee this morning?
- Do you dream of working for a brand making a difference for women, by women every single day?
If you’ve answered an enthusiastic and tireless yes to all, then keep reading...this could be your dream job ;)
Leading Objective:
The Social Media Coordinator will help our small but mighty team to cultivate and create social media communities around our brands. Consistently drive engagement and idea creation.
Objectives:
- Be the voice of Frank & Eileen communicating directly with customer care inquires and answer all their questions
- Help to develop, edit, and post engaging content daily
- Engages with customers and fans, and uses social media and live events to help increase brand loyalty
- Communicate with followers, respond to questions on social platforms
- Organize and participate in events to build brand awareness
- Help to make sure brand voice is carried out across all social channels
- Manage content calendar
- Stay up-to-date with digital technology trends
- Represent the core values of Frank & Eileen, and act as a brand ambassador.
Attributes & Objectives Completed:
- 1+ years of social media experience
- A brand cheerleader who loves and learns our product inside and out
- Able to roll up their sleeves and hit the ground running
- An insatiable obsession with the ever-changing landscape of social distribution, community-building, and subscription growth
- Excellent writing and verbal communication skills
- Bachelor’s degree required (Journalism or Digital Marketing majors preferred)
- Knowledge and awareness of competitors and industry trends
- Organizational and time management skills are essential as well as the ability to multi-task and work on multiple projects simultaneously to meet deadlines
- Ability to react quickly with a strong sense of urgency
- Strong determined work ethic, keen eye for detail and a penchant for learning
- Ability to juggle multiple tasks while swift to adapt to new projects
- Extraordinary organizational skills
- A high level of integrity in all that you do, in and out of work
- Ability to collaborate and encourage collaboration among team members
- Functions best in a tight-knit community setting
- A natural sense of entrepreneurship and a can-do attitude
- A positive attitude and a strong sense of accountability in one’s work
- Efficiency — Always looking for areas to streamline, improve, and evolve
We'd love to hear from you! What's your dream Frank & Eileen job? How can your many talents help the company be more successful?
We'd love to hear from you! What's your dream Frank & Eileen job? How can your many talents help the company be more successful?
This paid internship is part time, requiring approximately 15 to 20 hours per week in the Summer, leading in the Fall. The required work can be completed remotely.
What’s in it for you:
This role will provide an individual with the opportunity to further their knowledge and develop an understanding of HR procedures including but not limited to recruiting and coordination, employee relations, engagement and information and legal employment laws. This individual will have a part in projects that will benefit all employees and make a difference in the growth of the company.
Leading Objective:
The ideal candidate will support the Human Resource team contributing to tasks and projects effectively. This individual must deliver high-quality work, outstanding performance and demonstrate operational excellence. Administrative experience, attention to detail, people skills, project management, a proactive approach, strong communication skills and an eagerness to take on additional work are important skills to succeed in this role.
Objectives:
- Maintain and establish relationships with Hiring Managers to better meet the needs of each department.
- Maintain employee confidence and protect operations by keeping human resource information confidential.
- Assist with writing job descriptions and manage the job posting process.
- Conducts research in regards to potential applicants.
- Partnering with the Head of People and Hiring Managers to schedule phone, video and in-person interviews.
- Data entry, audit, tracking and maintenance of HRIS data.
- Prepare materials for New Hire Orientations.
- Maintain Company presence online on college career sites, LinkedIn and Glassdoor.
- Ability to recognize need and take ownership of tasks and projects to completion.
- Represent the core values of Frank & Eileen, and act as a brand ambassador.
- Communicate our goals and initiatives effectively both internally and externally.
Attributes & Objectives Completed:
- Pursuing a degree in Human Resources Management preferred.
- Passion for Human Resources.
-Demonstrated ability to handle confidential and sensitive information.
- Ability to assume responsibility; function effectively with others on the team or independently with minimal supervision.
- Organizational and time management skills are essential as well as the ability to multi-task and work on multiple projects simultaneously to meet deadlines.
- Ability to react quickly with a strong sense of urgency.
- Strong determined work ethic, keen eye for detail and a penchant for learning.
- A high level of integrity in all that you do, in and out of work.
- Ability to collaborate and encourage collaboration among team members.
- Functions best in a tight-knit community setting.
- A natural sense of entrepreneurship and a can-do attitude.
- A positive attitude and a strong sense of accountability in one’s work.
- Efficiency — Always looking for areas to streamline, improve, and evolve.
We'd love to hear from you! What's your dream Frank & Eileen internship? How can your many talents help the company be more successful? What do you want to learn over the Summer?
We'd love to hear from you! What's your dream Frank & Eileen internship? How can your many talents help the company be more successful? What do you want to learn over the Summer?
