Frank & Eileen is looking for a high performance, energetic sales assistant with sleeves already rolled-up, ready to support our global wholesale business. The ideal candidate thrives in a fast-paced entrepreneurial sales environment and exemplifies a professional and disciplined work ethic. The role is an in-office role based in our Los Angeles showroom supporting our Head of Global Wholesale. 

Position:

Sample Management 

• Maintain and organize sample sets and core archives 

• Plan and prep for arrival of new sample collections 

• Check and account for complete sample collections every season 

• Prep, hang and steam all new sample collections 

• Oversee sample requests from wholesale clients 

• Ensure sample supplies, such as hangers and steamers, are in stock and in working order

Sales Order Assistance 

• Sales order support for revisions pertaining to price, style number and color 

• Assist clients with re-orders as needed 

• Assist clients with returns as needed 

• Occasionally support sales team with general customer requests regarding order copies, pricing and style descriptions 

Customer Service 

• Greet and provide a positive experience to all clients inside and outside of markets 

• Lead phone operator for all incoming calls general or wholesale related

Product Knowledge Packets and Marketing Asset Management 

• Manage account product knowledge packets and marketing needs. 

• Work with the marketing team to provide look books, brand bio, and marketing assets to accounts.

• Manage creation of seasonal product knowledge packets for accounts to share with in-store sales associates

• Create weekly email campaigns based on best sellers

Digital Linesheet Maintenance and Management 

• Responsible for building seasonal linesheets and immediate linesheets 

• Work with creative and photo teams on all flat shots 

• Load and refresh flat shots 

• Refresh home and hero images on JOOR site weekly and monthly 

Showroom Maintenance and Market Preparation 

• Ensure that showing spaces are always visually merchandized

• Ensure that all supply closets and areas are visually organized, stocked and clean 

• Manage all fresh floral orders and set up

• Responsible for all grocery orders, food supplies and water delivery 

• Ensure general needs of the showroom are always in order including paper goods for kitchen and bathrooms 

• Shipping supplies organized and maintained 

• Always maintain a professional appearance that reflects the brands image

Qualifications: 

• 3+ years of relevant experience in retail or wholesale sales 

• Proficiency with MS Office Suite

• Strong Excel skills (knowledge of advanced formulas is a plus)

• Proficiency with Google Docs 

• Proficiency with Full Circle ERP Software is a plus, but not required  

• Proficiency with JOOR is a plus, but not required 

• Proficiency with FIGMA is a plus, but not required 

• Must be able to work evenings, weekends and travel 

• Eligibility to work in U.S. required

Required Education 

• Bachelor’s Degree

We'd love to hear from you! What's your dream Frank & Eileen job? How can your many talents help the company be more successful? 

We'd love to hear from you! What's your dream Frank & Eileen job? How can your many talents help the company be more successful?