Careers

Culture & Benefits

Walking through this bright & airy space, you’ll find a team composed of the most hard-working, supportive and dedicated lasses & lads you’ll ever meet. Inspired by our core values of love, friendship and loyalty, we live by the quote “kill them with kindness” and thrive in a family environment. Expect to see plenty of high fives, epic birthday celebrations and meetings spent over Irish tea.

Apply Now

As a family member at Frank & Eileen, you can anticipate….


- Health Insurance (Medical, Vision & Dental)

- 401k & Retirement Planning

- Paid time off and annual holidays

- A clothing allowance - Flexible work hours

- Potential annual bonus and merit increases

- Opportunity for advancement and growth (the sky's the limit!)

Apply Now

Culture & Benefits

Welcome to our Irish Cottage in sunny Los Angeles, CA!

Walking through this bright & airy space, you’ll find a team composed of the most hard-working, supportive and dedicated lasses & lads you’ll ever meet. Inspired by our core values of love, friendship and loyalty, we live by the quote “kill them with kindness” and thrive in a family environment. Expect to see plenty of high fives, epic birthday celebrations and meetings spent over Irish tea.

Apply Now

Benefits

As a family member at Frank & Eileen, you can anticipate….


- Health Insurance (Medical, Vision & Dental)

- 401k & Retirement Planning

- Paid time off and annual holidays

- A clothing allowance - Flexible work hours

- Potential annual bonus and merit increases

- Opportunity for advancement and growth (the sky's the limit!)

Apply Now

Los Angeles

Sr. Manager Retention Marketing

@HEADSTART

The Role:

@HEADEND

Frank & Eileen is looking for a Sr. Manager Retention Marketing to support customer retention efforts including, but not limited to, email, SMS, direct mail, search, and affiliates.  The Sr. Manager Retention Marketing is responsible for defining strategy, annual and monthly budgeting, performance reporting, a/b testing, and execution and optimization of campaigns in partnership with internal teams and agency partners.  We are looking for a candidate that is data-driven, can work independently, is driven and curious, and has experience most importantly with email and SMS marketing.  

@HEADSTART

Email, SMS, and Direct Mail

Plan and execute an email and SMS strategy to increase file size and
revenue over time while maintaining overall list health.

Lead execution of customer retention and loyalty programs.

Plan and execute editorial calendar and campaigns to drive sales and
tell brand stories based on marketing strategies and product investment for each season.

Ensure design, copy, and layouts meets brand standards and best
practices for all form factors.

Evaluate triggered email programs and create pipeline of new triggered
programs that balance sales, customer engagement, and brand standards.

Create a/b testing calendar and execute to ensure optimization of
programs.

Analyze and communicate key performance metrics, including but not limited to customer segmentation and key performance KPI’s.  Create detailed reporting on key performance KPIs and share across the organization.

Partner with direct mail agency to identify internal and external lists
to achieve goals for each campaign. 

Manage creative timelines and on time delivery to agency.  Track direct mail budget and performance KPI’s.

@HEADSTART

Digial Marketing

Responsible for paid performance marketing channels, including but not limited to Search and Affiliates. You will partner with external agencies and internal teams to implement tactics that will drive performance and achieve goals.

Responsible for partnering with the Planning team to ensure product sales and inventory investments are supported by retention marketing paid digital initiatives.

Responsible for budgeting and monthly forecasts ensuring that agency partners are aware of strategies, and guardrails to ensure that they can successfully execute against the brand priorities and remain within forecast.

@HEADSTART

WHO YOU ARE:

Passionate about Frank & Eileen and our mission.

4+ years of retention marketing or relevant experience

Email and/or SMS experience

Resilient - comfortable and confident with ambiguity and autonomy.

Adaptable - able to work in a dynamic environment.

Thorough and Conscientious - demonstrate initiative and provide complete follow-through on areas of responsibility

Nimble - able to handle multiple tasks and meet required deadlines.

Problem solver - with an analytical and inquisitive mind.

Detail-oriented - ability to consistently communicate and follow up on priorities.

Team Player - Ability to work and collaborate in a team environment.

Initiative - a self-starter and looks for areas needing improvement.

Apply Now

Create your own role

We'd love to hear from you! What's your dream Frank & Eileen job? How can your many talents help the company be more successful? 

Apply Now

New York

Create your own role

We'd love to hear from you! What's your dream Frank & Eileen job? How can your many talents help the company be more successful? 

Apply Now