Frank & Eileen is seeking an analytical and strategic Global Email & SMS Marketing Manager to join our team. This role will be responsible for optimizing and expanding our email and SMS marketing efforts, incorporating best practices, testing, personalization, and localization to unlock performance and drive revenue. The ideal candidate will be data-driven and highly analytical, leveraging data to make informed decisions, identify opportunities, and expand the footprint of these channels. The role will be responsible for working collaboratively with cross-functional teams to effectively drive the launch calendar with an eye to constantly optimizing and iterating to achieve the best possible results. The Global Email & SMS Marketing Manager will report to the Head of Ecommerce Marketing. 

Responsibilities

• Drive channel performance via the optimization of the content calendar, leveraging past results, product performance, customer insights, and overall company objectives to provide effective briefs for the team to execute against.
• Review all email creative through the lens of the brief’s objectives along with best practices, providing productive feedback to the team and working in collaboration to optimize each and every send.
• Develop new strategies for triggered programs, thinking through different channel messaging and ensuring that the right message is delivered to the right recipient at the right time, while understanding how all messaging will work holistically.
• Identify opportunities to further optimize the channel, including but not limited to: testing, market localization and expansion, segmentation, new campaign ideas, and personalization.
• Analyze and report on the success of each initiative and present go forward recommendations that incorporate learnings.
• Own the sign up experience and identify how to make that experience frictionless, continuously driving new subscriber growth.
• Work hand-in-hand with the Head of Ecommerce Marketing and cross-functionally with other department heads to ideate on the best ways to support the launch of new initiatives, such as our ReLoved platform, loyalty program, wholesale business, channel expansion, and more.
• Mentor and develop the Email/SMS Marketing Coordinator.
• Stay up to date with email/SMS trends and identify opportunities for F&E to explore.
• Ensure that campaign content aligns with F&E values as a proud B Corp wherever possible, identifying opportunities to highlight our sustainability & impact commitments and our Giving Pledge.

Who You Are

• Passionate about Frank & Eileen and our mission.
• Experience in retail/ecommerce.
• 4+ years of relevant email and SMS marketing experience (Klaviyo experience required, Attentive experience a plus).
• Experience managing and developing direct reports.
• Global, retail, B2B, and push notifications experience a plus.
• Resilient - comfortable and confident with ambiguity and autonomy.
• Adaptable - able to work in a dynamic environment.
• Thorough and Conscientious - demonstrate initiative and provide complete follow-through on areas of responsibility.
• Nimble - able to handle multiple tasks and meet required deadlines.
• Problem solver - with an analytical and inquisitive mind.
• Detail-oriented - ability to consistently communicate and follow up on priorities.
• Team Player - Ability to work and collaborate in a team environment.
• Initiative - a self-starter and looks for areas needing improvement.

Compensation:
Salary Range of $100,000-$120,000

This position is hybrid with a flexible schedule. 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. 

*Frank & Eileen is an equal opportunity employer, celebrating diversity and creating an inclusive environment for our employees and customers. We are committed to comply with all Federal, State and local laws providing EEO and all other employment laws and regulations.

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Frank & Eileen is seeking a Global Paid Digital Marketing Manager to join our highly collaborative, nimble and entrepreneurial team. In partnership with internal teams and partner agencies, this role will be an integral part of driving the global expansion, overall growth, and success of our business. This position will collaborate with cross-functional teams and is accountable for, in partnership with managing agencies, all paid digital channels including, but not limited to, Meta, Google, YouTube and Rakuten. The Global Paid Digital Marketing Manager will understand the company goals and adjust digital strategy accordingly, consistently driving growth across all markets. We are seeking a candidate with strong retail/ecommerce experience, and a mind for strategy, implementation, and measurement.

Responsibilities

• Manage paid digital marketing across various digital channels, including but not limited to paid search, paid social, CTV, and affiliate for the US and all expanding international markets.
• Consistently drive revenue and customer growth with an eye to the best practices to identify, acquire, and retain high quality new customers.
• Work hand-in-hand with key internal stakeholders, identify new channels and markets that present an opportunity for growth; formulate a plan for success and manage the implementation of the plan while constantly testing, measuring, and optimizing.
• Partner with cross-functional teams to identify trends, insights and opportunities that can be actioned upon; brief the relevant teams to implement and measure new tactics, content, initiatives, etc. and adapt quickly to optimize.
• Provide consistent and actionable performance analysis, reporting, and insights that feed back into future strategies.
• Report on both channel-level and market-level performance, trends, successes, and opportunities.
• Develop and manage annual paid digital marketing budget across multiple paid channels and markets to ensure optimal performance and ROAS.
• With the support of the Digital Marketing Coordinator, oversee the management and flawless execution of each external agency; ensure priorities are clear, data is validated, performance is tracked, and goals are achieved.
• Mentor and develop the Digital Marketing Coordinator.
• Stay up to date with industry trends, ad formats, and emerging technologies, and incorporate them into our paid media strategies.
• Ad hoc projects as needed.

Who You Are

• 4+ years of ecommerce experience is required, with experience directly driving paid media in global markets.
• Solid understanding of best practices to drive direct response through paid digital marketing with an understanding of specificities by both channel and market.
• Highly strategic, entrepreneurial, and data driven with a growth-driven mindset.
• Passionate about Frank & Eileen, our mission, and fashion.
• Fashion / luxury experience a plus.
• Impeccable attention to detail, deadlines, and accuracy.
• Initiative - a self-starter and looks for areas needing improvement.
• Data driven - experience with Excel / Google Sheets and Slides to analyze and communicate marketing performance; strong acumen for data synthesis.
• Adaptable - able to work in a dynamic often ambiguous environment.
• Nimble - able to handle multiple tasks and meet required deadlines.
• Problem solver - with an analytical and inquisitive mind.
• Detail-oriented - ability to consistently communicate and follow up on priorities.
• Team Player - Ability to work and collaborate in a team environment with both internal and external teams.
• Company-first ambition - Believe in company and teammates first with personal achievement second.

Compensation:
Salary Range of $100,000-$120,000

This position is hybrid with a flexible schedule. 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. 

*Frank & Eileen is an equal opportunity employer, celebrating diversity and creating an inclusive environment for our employees and customers. We are committed to comply with all Federal, State and local laws providing EEO and all other employment laws and regulations.

Apply Now →

Frank & Eileen is seeking a Branded Environments Manager to join our newly formed Branded Environments team which oversees all physical manifestations of our brand. This position will focus on rolling out a series of partnered retail environments including pop-up shops, shop-in-shops and department store concessions. The Branded Environments Manager will take ownership of all phases of each project from ideation and research, scope definition and design development to construction or fabrication, installation, maintenance and where applicable, breakdown. The ideal candidate is extremely organized, comfortable taking initiative and excellent at anticipating needs. This position is hybrid, based in Frank & Eileen’s Los Angeles, CA offices and requires consistent travel. This role will report directly to the Head of Branded Environments.

Responsibilities

On every project you will:

• Support all preliminary planning including proposals, site visits, field measurements, photos and videos.
• Lead space planning, creative ideation and concepting.
• Create mood boards, sketches or drawings, floor plans and mock ups as needed to communicate design intent.
• Research, RFI and RFP potential vendors, suppliers or partners.
• Review and negotiate proposals to find the best team.
• Collaborate closely with creative, retail partners and fabrication or construction teams to ensure designs are feasible and align with the F&E brand, any location constraints and build capabilities.
• Source, order and track key brand elements of a build out including fixtures, furnishings, accessories, art, signage, equipment, supplies as well as other retail peripherals like packaging or marketing materials.
• Coordinate logistics, including travel and transportation, shipping, storage, equipment rentals, staff and crew to ensure smooth installations and breakdowns.
• Supervise on-site activities, addressing any issues promptly and ensuring installations and breakdowns run smoothly.
• Help merchandise, install key brand elements and style final projects as needed.

On a day-to-day basis you will:

• Make informed and strategic decisions to steer projects toward success.
• Work with internal teams cross functionally to coordinate all input, priorities and points of view.
• Join and, when needed, lead project calls, support seamless communication with all involved parties.
• Manage scope, budget and timeline to ensure our projects are delivered on brand, on budget and on time.
• Own the creative integrity of all project executions, ensure projects are executed at the appropriate level and cater to the customer experience.
• Draft, manage and file all project paperwork including proposals, drawings, vendor agreements, insurance updates or certificates, permits or other regulatory requirements. 
• Work with finance, legal and leadership teams to create new or updated paperwork templates as needed.
• Help grow a roster of crew and vendor contacts in all major markets.
• Comfortable being hands-on and proactive: roll up your sleeves when necessary and be communicative about needing support when necessary.
• Represent the brand in conversation and collaboration, help to maintain and cultivate important relationships.

Requirements

• Comfortable managing a flexible schedule that includes consistent travel.
• Ability to work occasional after hours and weekends.
• Occasional packing, unpacking and lifting of boxes, trunks or bags as needed in-office and during installations. Must be able to lift and/or carry up to 50 lbs.

Who You Are

• Passionate about Frank & Eileen, our mission, and fashion.
• 5+ years of professional experience within interior design or styling, pop-up or experiential production.
• Proven experience producing cross discipline projects.
• Demonstrate an understanding of brand expression and brand value.
• Experience or interest in interior design, interior styling, prop styling or industrial design a plus.
• Keen sensibility for balancing product and brand needs, 3rd party retail needs, space constraints and overarching timelines.
• Strong understanding of construction and fabrication processes, with the ability to liaise effectively with fabricators, contractors and other vendors, as needed. 
• Practical understanding of space planning including the creation and management of floor plans.
• Keen production management skills, with the ability to drive multiple projects from conception through completion while meeting required deadlines.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Excellent communication and interpersonal skills to effectively collaborate and navigate all phases of a project.
• Proficiency in coordinating logistics and teams around a mutual timeline.
• Impeccable attention to detail, deadlines, and accuracy.
• Thorough and Conscientious - demonstrate initiative and provide complete follow-through on areas of responsibility.
• Resilient - comfortable and confident with ambiguity and autonomy.
• Proficient in  Google Workspace Applications (Drive, Slides, Docs, Sheets, etc.) and AirTable.
• Must be comfortable sketching or providing mock-ups, technical drawing skills desirable.
• Familiar with AutoCAD, SketchUp, Revit or other design software, proficiency a plus.

Compensation:
Salary Range of $90,000-$110,000

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. 

*Frank & Eileen is an equal opportunity employer, celebrating diversity and creating an inclusive environment for our employees and customers. We are committed to comply with all Federal, State and local laws providing EEO and all other employment laws and regulations.

Apply Now →

As a Digital Content Creator, you will play a pivotal role in producing high-quality video content for various marketing initiatives, branded content series, product showcases, behind-the-scenes features, and more. The ideal candidate will possess a keen eye for detail, and the ability to capture compelling visuals that resonate with our target audience. This role requires proficiency in on-set production, videography, audio recording, and post-production editing. This is a full-time contract position.

Responsibilities

• Collaborate closely with the creative team to develop and execute video concepts that align with the brand's aesthetic and marketing objectives.
• Conduct on-set video shoots, ensuring all equipment is set up properly and capturing footage in line with project requirements.
• Capture high-quality video and audio content using professional-grade equipment.
• Edit and assemble raw footage into polished videos using non-linear editing software (e.g., Adobe Premiere, Avid).
• Light motion graphics, animations, and visual effects to enhance the final output.
• Types of video content to be created include but are not limited to: campaign shoots, content series such as “How -To” videos, “In the Kitchen With” and brand videos with our founder, influencer content to be used on our paid social channels, product video for our PDPs, and content captured at company events around Los Angeles.
• Maintain organized project files and adhere to production schedules to meet deadlines.
• Stay updated on industry trends and best practices in videography, cinematography, and post-production techniques.

Who You Are

• 1+ year as a Videographer with a strong portfolio showcasing previous work in fashion, advertising, or related industries.
• Proficiency in on-set production techniques, including camera operation, lighting setup, and audio recording.
• Expertise in non-linear editing software, such as Adobe Premiere or Avid, with the ability to edit and color grade footage to a high standard.
• Familiarity with motion graphics software (e.g., Adobe Photoshop; After Effects is a plus) for incorporating graphics and animations into videos.
• Strong attention to detail and a creative mindset with the ability to think outside the box.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with team members.
• Ability to multitask and thrive in a fast-paced environment while maintaining a high level of quality and professionalism.

Compensation:
$34/hour

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. 

*Frank & Eileen is an equal opportunity employer, celebrating diversity and creating an inclusive environment for our employees and customers. We are committed to comply with all Federal, State and local laws providing EEO and all other employment laws and regulations.

Apply Now →

Frank & Eileen is seeking a talented and passionate Graphic Designer to join our creative team. This role will be responsible for working with our internal creative team, marketing team, and site merchandising team in support of the creation of assets across digital, social, and paid channels, as well as marketing and event collateral. This role will work closely with the creative, marketing and digital teams to execute the brand's creative vision, ensuring that all design work aligns with brand standards and objectives. This role aids in the definition of the brand's digital design look and feel—from seasonal campaigns to product launches. Exceptional attention to detail, sharp eye for visual design, and an understanding of the brand and brand guidelines are required to be successful in this role.

Responsibilities

• Work with the design, copy, and marketing teams to support all marketing initiatives.
• Create and utilize templates both for creative development and platform building, consistently adding to these and improving them.
• Identify and evolve creative solutions to grow site experiences; incorporate both brand direction and performance data.
• Works closely with the creative team to transform concepts into visual executions that articulate the Frank & Eileen brand and deliver on business needs.
• Design an array of digital and print assets including campaign concepts, banner ads, print pieces, site assets, and social assets.
• Own projects from kickoff through completion, presenting your work to stakeholders and incorporate feedback into thoughtful final assets.
• Improve the creative workflow process, including finding efficiencies in leveraging templates while still maintaining creativity and delivering added value to the consumer.
• Assist with creation and maintenance of internal and external presentations and guides as needed.
• Ensure that all projects are delivered in a timely manner.
• Stay up-to-date with the latest design trends.
• Analyze and optimize creative for performance and best practices.

Who You Are

• Passionate about Frank & Eileen and our mission.
• 4+ years of relevant design experience (Figma experience a plus).
• Experience in Adobe programs - Photoshop, InDesign and Illustrator.
• Site UX experience/best practices (Shopify experience a plus).
• Strong conceptual thinker with a digital and print background.
• Proficient in Adobe Creative Suite, have a keen understanding of graphic/web design principles and current web technologies (HTML, CSS).
• Strong communicator and have the ability to prioritize and manage work while adhering to critical timelines.
• Passionate about branding, storytelling, and producing engaging content and campaigns.
• Able to own a project from start to finish, working autonomously, but welcoming feedback and collaboration.
• Resilient - Comfortable and confident with ambiguity and autonomy.
• Adaptable - Able to work in a dynamic environment.
• Thorough and Conscientious - Demonstrate initiative and provide complete follow-through on areas of responsibility.
• Nimble - Able to handle multiple tasks and meet required deadlines.
• Problem solver - With an analytical and inquisitive mind.
• Detail-oriented - Ability to consistently communicate and follow up on priorities.
• Team Player - Ability to work and collaborate in a team environment.
• Initiative - A self-starter and looks for areas needing improvement.

Compensation:
Salary range $75,000-$82,000

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. 

*Frank & Eileen is an equal opportunity employer, celebrating diversity and creating an inclusive environment for our employees and customers. We are committed to comply with all Federal, State and local laws providing EEO and all other employment laws and regulations.

Apply Now →

We'd love to hear from you! What's your dream Frank & Eileen job? How can your many talents help the company be more successful? 

Apply Now →

We'd love to hear from you! What's your dream Frank & Eileen job? How can your many talents help the company be more successful? 

Apply Now →