Careers

Careers

Los Angeles

Responsibilities

  • We are in search of an eager and driven wholesale sales executive with a minimum of five years’ experience representing a contemporary or luxury collection to join our wholesale team.
  • Frank & Eileen manages over 300 independent retail partners nationwide. The ideal candidate has established relationships with current Frank & Eileen retailers in both the West Coast and Southwest territories. You will manage and support a portion of our existing account base and be expected to secure relationships with new partners as we scale our retail footprint.
  • Our focus is not only on providing exceptional customer service and product but on long-term, sustained growth. Frank & Eileen continues to invest in new product categories every season and growth is expected YOY. Our retail partners are expected to represent all collection categories and it is the responsibility of the wholesale team to guide our partners to make the right well-rounded selection for their store and customer.
  • Our in-season business is key to our success, and it is expected that our team supports our retail partners on a weekly if not daily basis to maximize sales and service the end customer.
  • Each account executive is responsible for planning future and in-season business for their retail partners. We manage inventory as a team, but each sales executive is accountable for their projection. Experience creating sales plans, planning projections and managing forecasts is required.
  • The position is an in-office position located at our corporate office in Downtown Los Angeles. Travel is required for all collection launches, events, pop-ups and trunk shows. Travel can exceed a quarter of the calendar year.
  • The West Coast Account Executive will report to our Head of Global Wholesale.

Skills and Qualifications

  • Minimum 5-years’ experience managing leading domestic retail partners in the luxury market.
  • Established professional relationships with leading retailers in the United States and abroad.
  • Written recommendations from two leading domestic retailers.
  • Excel proficient.
  • JOOR proficient.
  • Bachelor’s degree required.

Salary + Benefits

  • Based on experience, $70,000 base salary + Commission
  • Health, Dental, and Vision Insurance
  • 401(k) Employer Match
    Personal Time Off, Paid Sick Leave, Holidays, and Paid Community Service Days
  • Life Insurance Options
  • Employee Clothing Allowance and Discount

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

*Frank & Eileen is an equal opportunity employer, celebrating diversity and creating an inclusive environment for our employees and customers. We are committed to comply with all Federal, State and local laws providing EEO and all other employment laws and regulations.

Apply Now →

Frank & Eileen is seeking a Digital Marketing Manager to join our highly collaborative, nimble and entrepreneurial team. In partnership with internal teams and partner agencies, this role will be an integral part of driving the overall growth and success of our business. This position will collaborate with cross-functional teams and is accountable for managing all paid digital channels including, but not limited to, Meta, Google, YouTube and Rakuten. The Digital Marketing Manager will understand the company goals and adjust digital strategy based on meeting revenue goals. We are seeking a candidate with strong retail/ecommerce experience, and a mind for strategy, implementation, and measurement.

Responsibilities

  • Manage performance marketing across various digital channels, including but not limited to paid search, paid social, CTV, and affiliate; communicate the priorities to external agencies and ensure they have the support to execute flawlessly
  • Partner with cross functional teams to ensure creative content and copy is up to date and optimized to be most effective for each channel, reach the target audience, and drive sales goals
  • Monitor and analyze campaign performance, identify trends and opportunities, and provide insights to improve ROAS and help achieve acquisition and retention goals; adapts quickly to optimize
  • Provide consistent and actionable performance analysis, reporting, and insights that feed back into the future strategies
  • Stay up-to-date with industry trends, ad formats, and emerging technologies, and incorporate them into our paid media strategies
  • Develop and manage annual performance marketing budget across multiple paid channels to ensure optimal performance and ROAS
  • Achieve monthly and annual sales expectations for the e-commerce business, as set forth by the executive team
  • Identify strategic opportunities for channel expansion and present a case and roadmap to be effective on any new channels
  • Ad hoc projects as needed

Who You Are

  • Passionate about Frank & Eileen, our mission, and fashion
  • 4+ years of ecommerce and performance marketing experience
  • Direct experience working with Meta advertising is required. Google, Tiktok, and Affiliate experience a plus. Solid understanding of channel mix and best practices of each.
  • Highly strategic, entrepreneurial, and data driven with a growth-driven mindset
  • Impeccable attention to detail, deadlines, and accuracy with minimum supervision
  • Experience working with Shopify (a plus)
  • Experience using Airtable (a plus)
  • Initiative –a self-starter and looks for areas needing improvement
  • Data driven - experience with Google Sheets and Slides to analyze and communicate marketing performance
  • Adaptable - able to work in a dynamic often ambiguous environment
  • Nimble - able to handle multiple tasks and meet required deadlines
  • Problem solver - with an analytical and inquisitive mind
  • Detail-oriented - ability to consistently communicate and follow up on priorities
  • Team Player - Ability to work and collaborate in a team environment with both internal and external teams
  • Company-first ambition - Believe in company and teammates first with personal achievement second

Salary Range
$80,000-$100,000

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

*Frank & Eileen is an equal opportunity employer, celebrating diversity and creating an inclusive environment for our employees and customers. We are committed to comply with all Federal, State and local laws providing EEO and all other employment laws and regulations.

Apply Now →

Responsibilities

  • Work hand-in-hand with current customer service team members, ensuring excellent customer relations across high volume omnichannel platforms 
  • Be highly personable and hold conversations with all types of clientele, leaving them with a personalized customer service experience
  • Troubleshoot and resolve customer issues with orders, exchanges, returns, etc with grace and efficiency
  • Develop a strong understanding of product line and company voice, constantly leveraging to create up-selling + cross-selling opportunities
  • Identify and grow relationships with VIP customers, with personalized service and individual outreach
  • Create on-brand packages and content on an as-needed basis
  • Maintain reporting, tracking, and systems 
  • Represent the core values of Frank & Eileen, and act as a brand ambassador in all communications

Requirements

  • Working knowledge of: Microsoft OS, Shopify, Full Circle (or other ERP system), and all social media platforms
  • Fashion or E-Commerce experience recommended
  • Ability to think outside the box and question everything, with a keen eye for detail
  • Excellent time management skills, extremely well organized and adept at prioritizing workloads under pressure and independently
  • Ability to multitask and self manage
  • A high level of integrity in all that you do, in and out of work
  • Ability to collaborate and comfortable communicating with other teams to find solutions
  • Strong verbal and written skills
    2+ years of omnichannel customer service in a like-minded environment (luxury, both wholesale and DTC) preferred

Starting Hourly Rate
$25/hr

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

*Frank & Eileen is an equal opportunity employer, celebrating diversity and creating an inclusive environment for our employees and customers. We are committed to comply with all Federal, State and local laws providing EEO and all other employment laws and regulations.

Apply Now →

We'd love to hear from you! What's your dream Frank & Eileen job? How can your many talents help the company be more successful? 


Apply Now →

New York

We'd love to hear from you! What's your dream Frank & Eileen job? How can your many talents help the company be more successful? 

Apply Now →